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Online Security

Blackhawk Community Credit Union works hard to protect your account from security threats.  We employ a 'layered approach' of multiple barriers between your account information and the outside world rather than just a single level of security. We utilize such measures as multi-factor authentication, encryption, firewalls, intrusion prevention systems, around-the-clock proactive monitoring, routers, demilitarized zones and antivirus protection. Last month a couple of news stories made mainstream media about a specific type of cyber- attack called Distributed Denial of Service (DDoS) against some of the most well-known US bank and credit unions sites. These types of attacks are not new, and they are happening on a constant basis. What is a “distributed denial of services”? In the world of internet banking, DDoS generally refers to an attempt to disrupt or suspend online service by saturating the Online Banking network or web site with external communication requests to overload its

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Online Banking Login Troubleshooting

Some members may be experiencing difficulty logging in to Online Banking due to browser incompatibility with online security.  If you are using the browser tool Sendori or are on Internet Explorer 10,  please read the instructions below on how you may disable these programs.  You may also try opening Online Banking in another browser such as Firefox, or an earlier version of Internet Explorer.  Please note, mobile app users have not experienced these issues.  If you continue to have difficulty, please contact us at 800-779.5555 for assistance. Browser Help Instructions

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Mobile Banking

BHCCU’s Mobile Banking is available for any phone that has text or an internet browser. All members with Online Banking can begin using it right away. Transactions happen immediately – just like Online Banking. Choose from the following options. Text Banking - The fastest way to your account information Get instant access to balances, transfer funds, or check your history without having to log in. Simply text BHCCU and we will text you your account info back. WAP (Web Application) - Our web app can be used on any phone with an internet browser If you have internet access on your phone check out this app that lets you view your account balances, search histories, transfer funds or search for the nearest branch.  Enter mobilebanking.bhccu.org into your mobile browser and start using. Android App.  If you have an Android phone you can download the BHCCU mobile app.  Search for Blackhawk Community Credit Union in Google Play. Coming soon…Apps for Apple iPhone and

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E-Alerts

Want to know when a deposit was made or a large withdrawal was taken from your account? Send yourself an e-Alert by email or text. You have many options to set up notices to yourself. eAlerts are a FREE resource offered to help you take control of your finances. Transaction Alerts - Get an alert for a particular check that clears, deposits, or withdrawal. You set the amount and the type of transactions you want to monitor. Overdraft Alerts - Receive a message when your overdraft protection is activated. Balance Alerts - Be notified when your account reaches a high or low-balance threshold that you determine. It can save you from expensive overdrafts! Loan Alerts - If you have a loan or mortgage at BHCCU, you have many loan alerts options like loan due dates, payment notifications, line of credit balances, and past due alerts. Online Security Alerts -Be sure your online account is secure by sending yourself an alert every time your account is accessed on Online Banking,

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