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Internet Explorer 8 No Longer Supported for Online Banking

As you may know, on April 8, 2014, Microsoft discontinued its support of its Windows XP operating system. Windows XP users have been unable to upgrade their Internet Explorer (IE) browser beyond IE8. Unfortunately, with this discontinuation of support from Microsoft, there will be no future security patches that will be needed to use Blackhawk Community Credit Union’s online banking system in the future. As of June 26, 2014, our online banking will no longer support IE8 as a browser. Although IE8 may continue to work for an indefinite period of time, we recommend that you download an updated internet browser, such as Chrome, or upgrade. If you have questions or if we can be of assistance, please contact our Call Center at 800-779-5555.

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VOLUNTEERS NEEDED: Will You Join Us?

Will you volunteer with us? We are looking for 50 volunteers for Friday, June 27, to help us fill 1,000 grocery bags with non-perishable food that was donated from Convoy of Hope to be given away at Freedom Fest on Saturday, June 28. Freedom Fest is a family-friendly, alcohol-free community event that is being held on Saturday, June 28 at New Life Assembly of God Church. The gates open at 10:00 am. The event is free to anyone in our community. There is entertainment by The City Harmonic, Citizen Way, Pat Williams, and Mandisa. There are also carnival rides and fireworks. We will begin filling bags at 10:00 am on Friday, June 27, and will be there until the semi-truck is empty.  You can volunteer for the amount of time that works best for you. Please RSVP to Colleen Curtis-Trappe at 608-314-1101 or ccurtistrappe@bhccu.org. The address for New Life Assembly of God Church is 2416 N. Wright Road, Janesville. Thank you for joining us!

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Important Information About Your May Credit Card Statement

If you are a Blackhawk Community Credit Union credit cardholder, you will be receiving a separate paper credit card statement in the mail this month, even if you normally receive eStatements. This is an interim credit card statement during the completion of our conversion to a new processor. However, next month, your credit card statement will return to being included in your member statement or sent as an eStatement. Your June credit card statement will also provide full credit of your rewards balance. After June 2, points can be redeemed online at www.curewards.com or by phone at (800) 637-7728. We appreciate your business and your patience during our conversion. If you have any questions, our Call Center is here to help at (800) 779-5555.

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Stoughton Branch to Continue Serving Area

A few months ago, Blackhawk announced we would be consolidating our Stoughton branch into our Edgerton location. At that time, we were attempting to sell the building to another financial institution. "We considered multiple offers; however each one came with stipulations that I did not feel were good for our membership. I know that our members are loyal and committed to Blackhawk Community Credit Union, so we would not consider a move that would jeopardize our relationship with you," said Sherri Stumpf, CEO. After reviewing all of our immediate options and hearing your comments, we have decided to keep the branch open with a fresh approach and a number of operational changes. The change that will impact you directly is the branch schedule. We will operate our drive through Monday – Friday from 9:00 am – 5:30 pm and our lobby from 10:00 am – 4:00 pm.  As of May 1, 2014, we will be closed on Saturdays. If you should find yourself in a position where you need a special accommodation

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GUEST POST: Taking Action Against Elder Financial Abuse by John Gower of NerdWallet

John Gower is a writer for NerdWallet.com, a personal finance website dedicated to helping you make smart financial decisions. Taking Immediate Action against Elder Financial Abuse Once you know the signs and the perpetrators of elder financial abuse, you will be more likely to recognize it. The next step is to act. Witnessing this form of exploitation can be devastating ─ especially when the abuser is a relative who you and the elder both trust. While you may still be in shock and need time to process the information, it’s vital to take measures to stop it immediately. Following these steps is a good place to start: Take Financial Control If an aging loved one is being pressured into giving money to another family member or a caretaker, take control of their accounts. The elder may have a difficult time saying no to the abuser or may not even realize they’re being taken advantage of. For example, let’s say you’ve known your sister has been in debt before. You’ve noticed

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GUEST POST: Protecting Seniors You Know from Abuse by John Gower of NerdWallet

John Gower is a writer for NerdWallet.com, a personal finance website dedicated to helping you make smart financial decisions. Knowing the signs and stopping the crime are the steps to take in the immediate event of abuse, but what about the future? You don’t need to wait around to protect aging loved ones from being targeted for financial exploitation. Build up reinforcement measures and guard their finances against those who would like to use them for their own purposes. 1. Check in occasionally It may seem obvious but this step is often overlooked. By checking in with the loved one, you can tell if any changes occur, whether in health, habits, or even conversation topics. These can help you assess their psychological condition (if you think an onset of dementia or Alzheimer’s is coming) and how they’re spending their time and money. Any abrupt changes in financial habits such as forgetting bills, spending far in excess of normal monthly obligations, or excessive gift-giving

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GUEST POST: Identifying Elder Financial Abuse by John Gower of NerdWallet

John Gower is a writer for NerdWallet.com, a personal finance website dedicated to helping you make smart financial decisions. Identifying Elder Financial Abuse: The Signs and the Perpetrators As people grow older, they unfortunately become more vulnerable to certain types of crimes. We all know about the dangers of walking alone at night, or carrying lots of cash, but elder financial abuse is another common risk that many seniors and their families fail to understand. Sadly, it often occurs at the hand of a person the elder knows and trusts. The Centers for Disease Control (CDC) defines financial abuse (or exploitation) as “the unauthorized or improper use of the resources of an elder for monetary or personal benefit, profit, or gain.” More specifically, this means any forging, misusing, or stealing money or possessions from an elder. This includes forcing or deceiving the elder into surrendering his finances, as well as wrongfully using guardianship or power of attorney for

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Blackhawk Not Impacted by Heartbleed

You may have heard the news reports about the online security vulnerability called Heartbleed. Researchers uncovered it in recent versions of OpenSSL, which is technology that websites use to encrypt communication with visitors to their sites. Unfortunately, this can be used to steal usernames and passwords from websites that use this technology. Blackhawk Community Credit Union has not been affected by Heartbleed and our systems and your information are safe and secure. You can feel confident visiting and using our website, online banking, mobile banking, and bill pay. If you have any questions, please contact our Call Center at 800-779-5555.

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Money Smart Poster Contest

As part of Financial Literacy Month and Money Smart Week, we're holding a poster contest for kids in grades 2-6. Check out the details here and drop your poster off to any Blackhawk branch to be displayed.

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Easter Holiday Computer Scams

Easter Holiday Phishing Scams and Malware Campaigns As the Easter holiday approaches, US-CERT (United States Computer Emergency Readiness Team) reminds the public to stay aware of holiday scams and cyber campaigns, which may include: shipping notifications that may be phishing scams or may contain malware electronic greeting cards that may contain malware requests for charitable contributions that may be phishing scams and may originate from illegitimate sources claiming to be charities US-CERT encourages computer users to use caution when encountering these types of email messages and take the following preventative measures to protect themselves from phishing scams and malware campaigns: Do not follow unsolicited web links in email messages. Refer to the Shopping Safely Online Cyber Security Tip for more information on online shopping safety. Use caution when opening email attachments. Refer to the Using Caution with Email Attachments Cyber Security Tip

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