If you are a Blackhawk Community Credit Union credit cardholder, you will be receiving a separate paper credit card statement in the mail this month, even if you normally receive eStatements. This is an interim credit card statement during the completion of our conversion to a new processor. However, next month, your credit card statement will return to being included in your member statement or sent as an eStatement. Your June credit card statement will also provide full credit of your rewards balance. After June 2, points can be redeemed online at www.curewards.com or by phone at (800) 637-7728. We appreciate your business and your patience during our conversion. If you have any questions, our Call Center is here to help at (800) 779-5555.
A few months ago, Blackhawk announced we would be consolidating our Stoughton branch into our Edgerton location. At that time, we were attempting to sell the building to another financial institution. "We considered multiple offers; however each one came with stipulations that I did not feel were good for our membership. I know that our members are loyal and committed to Blackhawk Community Credit Union, so we would not consider a move that would jeopardize our relationship with you," said Sherri Stumpf, CEO. After reviewing all of our immediate options and hearing your comments, we have decided to keep the branch open with a fresh approach and a number of operational changes. The change that will impact you directly is the branch schedule. We will operate our drive through Monday – Friday from 9:00 am – 5:30 pm and our lobby from 10:00 am – 4:00 pm. As of May 1, 2014, we will be closed on Saturdays. If you should find yourself in a position where you need a special accommodation
John Gower is a writer for NerdWallet.com, a personal finance website dedicated to helping you make smart financial decisions. Taking Immediate Action against Elder Financial Abuse Once you know the signs and the perpetrators of elder financial abuse, you will be more likely to recognize it. The next step is to act. Witnessing this form of exploitation can be devastating ─ especially when the abuser is a relative who you and the elder both trust. While you may still be in shock and need time to process the information, it’s vital to take measures to stop it immediately. Following these steps is a good place to start: Take Financial Control If an aging loved one is being pressured into giving money to another family member or a caretaker, take control of their accounts. The elder may have a difficult time saying no to the abuser or may not even realize they’re being taken advantage of. For example, let’s say you’ve known your sister has been in debt before. You’ve noticed
John Gower is a writer for NerdWallet.com, a personal finance website dedicated to helping you make smart financial decisions. Knowing the signs and stopping the crime are the steps to take in the immediate event of abuse, but what about the future? You don’t need to wait around to protect aging loved ones from being targeted for financial exploitation. Build up reinforcement measures and guard their finances against those who would like to use them for their own purposes. 1. Check in occasionally It may seem obvious but this step is often overlooked. By checking in with the loved one, you can tell if any changes occur, whether in health, habits, or even conversation topics. These can help you assess their psychological condition (if you think an onset of dementia or Alzheimer’s is coming) and how they’re spending their time and money. Any abrupt changes in financial habits such as forgetting bills, spending far in excess of normal monthly obligations, or excessive gift-giving
John Gower is a writer for NerdWallet.com, a personal finance website dedicated to helping you make smart financial decisions. Identifying Elder Financial Abuse: The Signs and the Perpetrators As people grow older, they unfortunately become more vulnerable to certain types of crimes. We all know about the dangers of walking alone at night, or carrying lots of cash, but elder financial abuse is another common risk that many seniors and their families fail to understand. Sadly, it often occurs at the hand of a person the elder knows and trusts. The Centers for Disease Control (CDC) defines financial abuse (or exploitation) as “the unauthorized or improper use of the resources of an elder for monetary or personal benefit, profit, or gain.” More specifically, this means any forging, misusing, or stealing money or possessions from an elder. This includes forcing or deceiving the elder into surrendering his finances, as well as wrongfully using guardianship or power of attorney for
You may have heard the news reports about the online security vulnerability called Heartbleed. Researchers uncovered it in recent versions of OpenSSL, which is technology that websites use to encrypt communication with visitors to their sites. Unfortunately, this can be used to steal usernames and passwords from websites that use this technology. Blackhawk Community Credit Union has not been affected by Heartbleed and our systems and your information are safe and secure. You can feel confident visiting and using our website, online banking, mobile banking, and bill pay. If you have any questions, please contact our Call Center at 800-779-5555.
As part of Financial Literacy Month and Money Smart Week, we're holding a poster contest for kids in grades 2-6. Check out the details here and drop your poster off to any Blackhawk branch to be displayed.
Easter Holiday Phishing Scams and Malware Campaigns As the Easter holiday approaches, US-CERT (United States Computer Emergency Readiness Team) reminds the public to stay aware of holiday scams and cyber campaigns, which may include: shipping notifications that may be phishing scams or may contain malware electronic greeting cards that may contain malware requests for charitable contributions that may be phishing scams and may originate from illegitimate sources claiming to be charities US-CERT encourages computer users to use caution when encountering these types of email messages and take the following preventative measures to protect themselves from phishing scams and malware campaigns: Do not follow unsolicited web links in email messages. Refer to the Shopping Safely Online Cyber Security Tip for more information on online shopping safety. Use caution when opening email attachments. Refer to the Using Caution with Email Attachments Cyber Security Tip
Our very own Holly Baumel is hard at work raising money for the Alzheimer's Support Center with her participation in Dancing with the Stars. Will you join her for a good cause? East Point Sportz Pub is holding a meat raffle on Saturday from 1-4 pm with the proceeds going to Holly's dance duo and ultimately the Alzheimer's Support Center.
Have you recently used an ATM or gone shopping and noticed that you were prompted to check your balance? Many ATM owners and retailers have started adding balance inquiries to the withdrawal and check-out processes in order to generate more income from fees. Each time you check your balance at an ATM or retailer there is a service charge passed on to Blackhawk from the ATM owner or retailer. Because of this change, the cost of using an ATM that is not owned by Blackhawk and checking out at a store is increasing. Blackhawk is charging $.50 for these types of balance inquiries; however, we provide you with many ways to avoid this fee. There are lots of options to check your savings and checking balances for FREE ! They include: Online banking at www.bhccu.org Mobile banking anywhere, anytime at www.bhccu.org Text for your balance by texting “bal” to 89549* (requires set-up in online banking) Phone banking at 800-779-7778 Talking with us in our Call Center at